How Can We Help?
Find quick answers to common questions about uploading artwork, creating an animation, and saving your video.
My image will not upload
Use a JPG, PNG, or WebP image that is 20MB or smaller. If the file is too large, try exporting a smaller copy. If it still will not open, take another photo or save the image again.
The drawing looks dark or blurry
Place the page on a flat surface, use even light, avoid shadows, and make sure the camera is focused. Include the whole drawing in the picture.
My animation did not finish
Try again with a clear picture. A shorter video may work better for a busy drawing. If the same picture fails more than once, choose another image and try again later.
The video changed part of my drawing
AI animation can change small details, especially in crowded scenes or very faint drawings. Try a sharper photo, make sure the important parts are visible, or choose a shorter video. Always review the result before sharing it.
Where can I find or delete my videos?
Open My Creations in the same browser you used to make the animation. You can watch, download, or delete your saved videos there. Clearing browser data or using another browser may make older creations unavailable.
I have a privacy question
Read our Privacy Policy to learn how uploaded drawings are handled. You can remove a saved creation at any time from My Creations.